Our customer service is available
from Monday to Friday from 10.00am to 06.00pm
at serviceclient@soeur.fr.
Due to the current busy period, our response times may be slightly longer than usual. We are doing our utmost to get back to you as soon as possible and thank you for your understanding.
FREQUENTLY ASKED QUESTIONS
Free delivery
Free delivery in mainland France and Belgium. Delivery within 2 working days.
Free returns and exchanges
Returns and exchanges of online orders are offered within 14 days in mainland France.
Payment in instalments
Pay in three instalments with no extra charges and enjoy your parts straight away.
Customer service
Our customer service is available from Monday to Friday at serviceclient@soeur.fr.